Refund Policy

Refund Policy

At Trendy Groove, we are committed to ensuring the utmost satisfaction of our customers. We offer a simple and hassle-free return and refund service. Here are the details:

  1. Returns

    • Return Period: Customers can request a return within 30 days from the date of product delivery.
    • Return Conditions: Products must be unused, unwashed, and in the same condition as received, including the original packaging.
    • Procedure: To initiate a return, please contact us via email at the address provided on our website. We will guide you step by step through the process and send you a return label
  2. Refunds

    • Processing Time: Once the returned product is received and inspected, the refund will be processed within 5-7 business days. You will receive an email notification once it is complete.
    • Refund Method: The refund will be automatically credited to the original payment method, unless otherwise agreed upon.
    • Return Costs: Return shipping costs may be the responsibility of the customer based on specific circumstances. However, if the return is due to our error (such as a defective or incorrect item), we will cover the shipping costs.

Contact Us
If you have any questions about returns or refunds, our customer support team is here to help. Please email us at the address provided on our website for any inquiries.