Shipping Policy

Shipping Policy

Trendy Groove is committed to providing fast and reliable shipping service to ensure that you receive your purchases as quickly as possible. Below are the details of our shipping policy:

  1. Order Processing Times
    All orders are processed within 1-3 business days from payment confirmation. During peak demand periods (sales, holidays), processing times may increase slightly.

  2. Delivery Times
    We work with several reliable couriers to ensure timely delivery. Delivery times may vary based on the destination:

    • Italy: 3-5 business days.
    • Europe: 5-10 business days.
    • International: 10-20 business days.

  3. Shipping Costs
    Shipping fees are calculated based on the destination and the number of items ordered. The cost will be displayed during checkout before completing your purchase. We offer free shipping on orders over a certain threshold, which is visible on our site.

  4. Order Tracking
    Once your order has been shipped, you will receive an email with tracking information, allowing you to monitor your shipment in real time. If you have any questions, our customer service is available to assist you.

  5. Delivery Issues
    Trendy Groove is not responsible for delays caused by circumstances beyond our control (e.g., customs, strikes, weather conditions). However, we are committed to assisting you to the best of our ability and will do everything possible to resolve any delivery issues.

  6. Incorrect or Incomplete Address
    Please ensure that you enter a complete and correct shipping address. In case of errors, contact us immediately. If the order has already been shipped, we may not be able to change the address, and the package may be returned to the sender. Any additional costs may be incurred by the customer.

  7. International Shipping and Customs
    For orders shipped outside the EU, any customs duties or local taxes are the responsibility of the customer. Trendy Groove has no control over these costs and cannot predict their amount.

Contact Us
For further information about shipping, our customer support team is here to help. Please feel free to reach out to us via email with any questions or clarifications.